The 10 things guests care about, but never say out loud

It’s holiday time – lots of parties and guests. Here us a list of things that guests care about (but never say out loud

  1. Cleanliness (especially bathrooms)
    They won’t mention it unless it’s bad—but they always notice.
  2. How they’re greeted
    A warm, genuine welcome sets the tone more than décor ever will.
  3. Waiting time
    They want to eat, dance, party, whatever – let the festivities begin, don’t let people sit around bored.
  4. Comfort
    Temperature, lighting, noise level, and seating matter more than aesthetics.
  5. Attitude
    They forgive mistakes, not indifference or annoyance. Be attentive to your guests.
  6. Clarity & communication
    Clear times for events. Clear addresses, directions, etc.
  7. Value for time
    They’re constantly asking themselves: “Was this worth it?” Was the drive worth the event? Were they comfortable? Were they taken care of and happy?
  8. Consistency
    They want the same quality today that you delivered last time.
  9. Feeling remembered
    Preferences, or small personal touches go a long way—even if they don’t say it. Did you remember that special pie that Uncle Joe likes or that special cocktail that your best friend loves? Treat them and remember what they like and prefer.
  10. The ending
    The goodbye and final interaction is what they remember most. Tell them you enjoyed having them and look forward to seeing them again soon. Thank them for coming, etc.

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